Documents needed FOR YOUR ADVENTURE
A copy of the photo card drivers’ licence (front & back for all drivers). Address & ID must be up to date.
2 x proof of address no older than 90 days from booking date for all drivers
These MUST match the driving licence address
Please note your proof of address must match the address on your driving licence. If it does not click here for more info.
Click here to request a DVLA Check Code.
You can only use this service if your licence was issued in England, Wales or Scotland. You’ll need: your driving licence number, your NI number, the postcode on your driving licence
NB, Non UK Drivers: please provide a copy of your passport instead of the DVLA report.
A copy of the photo card drivers’ licence (front & back for all drivers). Address must be up to date if shown.
2 x proof of address no older than 90 days for all drivers
These must also be two DIFFERENT proofs, not different months of the same statement for example.
A copy of your passport.
EU licence holders under 70 years of age, living in the UK for longer than 12 months, who meet all the criteria mentioned below will be covered as standard.
If you have an EU driving licence and have been living in the UK for less than 12 months but can supply two proofs of address as described below, plus your passport, you are covered as standard.
Any other driving licence holders outside of the above will need to be referred to our insurers for approval which may take an additional 3-5 working days to process, so please ensure you bring this to our attention so that we can begin processing your documents ASAP.
proof of address
primary proof of address
Electricity (bill/statement)
Water (bill/statement)
Gas (bill/statement)
Broadband/Landline
Council Tax
TV Licence
Bank Statement
Credit card bill / statement
Mortgage Statement
Polling Card
HMRC Self-Assessment / Tax Credit
secondary proof of address
Student Loan
Shotgun Licence
Payslip
Mobile Phone Bills
Pension Letters
Car Finance Statement
Loan Statement
Property deed
terms
An annual council tax bill will be accepted provided the date of hire falls within the year given on the bill. All other documents must be dated within 90 days of the hire date. The name and address on your licence must match both documents. If your driving licence address is out of date and does not match your proofs of address, you must change your address with the DVLA and send us the confirmation of this, which will satisfy the insurer.
what is declined
Any document relating to insurance and any document that does not meet the above mentioned criteria. Note that insurance documents and DVLA documents are not accepted – please contact us if you are unsure. Further criteria may apply as each driver is approved on a case by case basis - please get your documents to us in good time so that we can do all we can to make sure you are insured in time for your hire.
Drivers & Proof of Address Don't Match
Have you recently moved which means your proof of address doesn’t match your drivers licence?
It is a requirement not only of our insurers but also a law that your drivers licence be registered to your current address. We will need these to match in order to add you to our insurance. You therefore have the following options:
Apply Online or Apply By Post
1. Apply Online
Change the address on either:
• Your full driving licence
• Your provisional driving licence
It does not cost anything to change your address with DVLA. You can still drive while you’re waiting for your new licence.
Please Note!
If you use this method, please ensure to grab a screenshot of the final stage which confirms the address you're changing to. We will need this to go along with your proof of address. See the example screenshot below.
You can be fined up to £1,000 if you do not tell DVLA when your address changes.
Visit the DVLA/GOV.uk website for more info on how to apply.
2. Apply By Post
You can also change the address on your licence by post. The process is different depending on whether you have a photocard or paper driving licence.
It’s taking longer than usual to process applications sent by post because of coronavirus (COVID-19).
Please Note!
If you use this method - please be mindful of current time frames given by the DVLA to make sure you will receive your licence back in time.
Things to note:
1) Ensure you take a photo of the front & back of your drivers before posting it off.
2) We may need to refer you to our insurers for approval. This may take 2-4 working days so please ensure you do this as soon as possible.
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